I am trying to link an old android device with my level ** account onto my new IOS devi...

GetHuman629675's Recover Account issue with Supercell from April 2018

4 views
 | 
1137 similar
 | 
0 following
Help with my Supercell issue
GetHuman629675's next move: contact Supercell.
Tap the below to see how we recommend you contact Supercell. We will check in later with GetHuman629675 to make sure you got them.
The issue and preferred resolution, in GetHuman629675's own words:
I am trying to link an old android device with my level ** account onto my new IOS device. It won’t let me and it is giving me a message about it can’t transfer because there was a purchase made. It’s quite aggravating. If you could please contact me as soon as convenient it would be much appreciated. Name in Clash Royale is “Remix” and my player tag and ID are: *PPUUPCJY and **-*******. I am currently a part of “av*ngers unite” clan tag ***QOLV
I trust that Supercell will make this right and come up with a resolution that is fair.
Help with my Supercell issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Supercell's attention and get better help faster. Tap below to get started.
Having Supercell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Supercell email you?
This email address isn't valid
Follow this issue
See how GetHuman629675 fixes it.
This email address isn't valid

Supercell

Recover Account issue
Reported by GetHuman629675
Apr 25th, 2018 - 3 mons ago
I have an issue with Supercell too
Not resolved
Seen by 4 customers so far
Similar issue to 1137 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman629675 started working on this issue
Apr 25th 11:48pm