By trying to retrieve my friends account, I got permanently banned for phishing. - I wa...

GetHuman-asuncion's Appeal Ban issue with Supercell from April 2018

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The issue in GetHuman-asuncion's own words
I was trying to retrieve an account for my clan member because he couldn’t get access to it. Being the helpful person that I am, I tried to retrieve it because the leader accidentally left the clan. By doing so, the leader passed on to my clan members account that he had no access to. Now the leader position is taken by the lowest person in the clan, which is his account, Rashaad. ... By trying to retrieve my friends account, I got permanently banned for phishing.
I was really closing in on maxing out my town hall *. I was really active with it, being my main account. It was the first town hall * that I ever had.
I feel like a fair way to resolve this is to not try to retrieve someone’s account for them again. I’m sorry for doing so and I realize that my actions do have consequences. In the future, I will not try to retrieve his account but instead, I’ll allow him to retrieve it himself. I’m sorry for all of this supercell, I hope that you can forgive me for my mistakes. Awesome games by the way* addicting and fair. Thank you for your time and consideration.
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Clash of Clans
Appeal Ban issue
Reported by GetHuman-asuncion
Apr 12th, 2018 - 5 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 6395 others
0 customers following this
Items needed
Email on Account
Game Name
Console Type
Game Version Type
Name of Account Holder


GetHuman-asuncion started working on this issue
Apr 12th, 2018 6:09am
GetHuman-asuncion indicated the issue is not fixed yet.
Apr 12th, 2018 10:49am
GetHuman-asuncion reviewed the items needed
Apr 12th, 2018 10:49am
GetHuman-asuncion indicated the issue is not fixed yet.
Apr 13th, 2018 9:01am
GetHuman-asuncion indicated the issue is not fixed yet.
Apr 16th, 2018 8:18am

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