I have a sun pass, I live abroad ... I go three times a year and I use it. I got an ema...

GetHuman738512's customer service issue with Sunpass from June 2018

Help with my Sunpass issue
The issue in GetHuman738512's own words
I have a sun pass, I live abroad ... I go three times a year and I use it. I got an email that says it will be disconnected from June * to ** ... do I need something in my sun pass?
GetHuman738512 did not yet indicate what Sunpass should do to make this right.
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Sunpass

Customer service issue
Reported by GetHuman738512
Jun 1st, 2018 - 5 mons ago
I have an issue with Sunpass too
Fixed
Seen by 5 customers so far
Similar issue to 522 others
0 customers following this
Items needed
Who made the booking
Booking reference
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Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman738512 started working on this issue
Jun 1st 2:49pm
GetHuman738512 indicated the issue is not fixed yet.
Jun 1st 2:50pm