I need a letter stating that the account I had with my father (now deceased) is closed...

GetHuman-joriehar's customer service issue with SunTrust Bank from May 2020

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The issue in GetHuman-joriehar's own words
I need a letter stating that the account I had with my father (now deceased) is closed. This is proof that the mortgage company wants in order to adjust and reissue an escrow overage check as the house is now paid for. The original check was issued to the estate of John Harsha and there is no sense opening a new account just to cash one check.*The names that would be associated with said checking*savings account would be Marjorie Harsha, John Harsha, Carol Harsha. Sorry I can't give an account * at this moment, its been a very long time since I closed the acct and I will have to do a bit of digging to find it. I am hoping the uniqueness of our last name helps in identifying. If not, I understand. Please contact me so we can resolve this. Email or phone calls will have to do for social distancing at this time.*Any help with this would be greatly appreciated. Thank you.

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SunTrust Bank

Customer service issue
Reported by GetHuman-joriehar
May 21st, 2020 - 3 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 489 others
0 customers following this

Timeline

GetHuman-joriehar started working on this issue
May 21st, 2020 9:20pm
GetHuman-joriehar indicated the issue is not fixed yet.
May 22nd, 2020 7:23am

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