My savings account says "pending closed". What does that mean?? I had $*.** in my savin...

GetHuman1221571's customer service issue with SunTrust Bank from September 2018

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The issue in GetHuman1221571's own words
My savings account says "pending closed". What does that mean?? I had $*.** in my savings account and it has been transferred to my checking account. I did not authorized that. And I get my paycheck direct deposited. Today is pay day and I want to know where my money is! I need to know what's going on ASAP!!
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SunTrust Bank

Customer service issue
Reported by GetHuman1221571
Sep 28th, 2018 - 2 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 11 customers so far
Similar issue to 480 others
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman1221571 started working on this issue
Sep 28th 7:20am