I need to verify a payment

GetHuman627780's customer service issue with SunTrust Bank from April 2018

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Help with my SunTrust Bank issue
Before contacting them, items GetHuman627780 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
GetHuman627780's next move: have a SunTrust Bank rep call.
Always use the GetHuman Phone tocall SunTrust Bank. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman627780's own words:
The problem I ran into: I need to verify a payment
I trust that SunTrust Bank will make this right and come up with a resolution that is fair.
Help with my SunTrust Bank issue
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SunTrust Bank

Customer service issue
Reported by GetHuman627780
Apr 25th, 2018 - 3 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 265 others
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Timeline
GetHuman627780 started working on this issue
Apr 25th 3:08pm