My granddaughter was helping me to order tickets online at stubhub.com and she put in t...

GetHuman6133207's customer service issue with StubHub from May 2021

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Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman6133207's own words
My granddaughter was helping me to order tickets online at stubhub.com and she put in the wrong email address so I have not received any confirmation. She put the email address as *****@***.com and my actual email address is *****@***.com.*This happened for two purchases. Luckily she did screen shot the order numbers which are: ********* for * tickets section GA* Row Ga* seats **-***and the other is*order number: ********* for section GA* row GA * seats **-** *Can someone please help me and send to the correct email address so I will have the confirmations??*Thank you so much for all of your assistance!!!

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StubHub

Customer service issue
Reported by GetHuman6133207
May 31st, 2021 - 2 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 1241 others
0 customers following this

Timeline

GetHuman6133207 started working on this issue
May 31st 11:48pm
GetHuman6133207 indicated the issue is not fixed yet.
Jun 1st 3:48pm
GetHuman6133207 indicated the issue is not fixed yet.
Jun 1st 3:48pm
GetHuman6133207 indicated the issue is not fixed yet.
Jun 2nd 3:53am