Hello StubHub,**I have recently purchased a single ticket to go see Three Days Grace an...

GetHuman1846982's customer service issue with StubHub from December 2018

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The issue in GetHuman1846982's own words
Hello StubHub,**I have recently purchased a single ticket to go see Three Days Grace and Disturbed in Inglewood, CA in a few weeks. I have a slight concern that I wish to address with you. I know you send the physical concert tickets in the mail to a home address. Here lies the issue, my home of record listed on StubHub is my address in NY, I am active duty military stationed in Twentynine Palms,CA. The order stated I would receive my tickets on Jan *th, this is before the date of the event yes. However getting mail where I am stationed takes a very long time, I was wondering if there was any way of obtaining a electronic bar code to scan at the entrance to the concert as I don’t think the physical copy of the tickets will reach me in time. I hope this email find your customer service well and I hope you get back to me as soon as you are able to. Happy Holidays and happy New Year. **Very Respectively,**Nick.A.Seymour*(Corporal) USMC, *rd BN, *TH MARINES, ** Palms, CA

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StubHub

Customer service issue
Reported by GetHuman1846982
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 2186 others
0 customers following this

Timeline

GetHuman1846982 started working on this issue
Dec 28th, 2018 8:02am