I received my email about my tickets. I opened "my tickets" and they are not mine. It...

GetHuman-atersh's customer service issue with StubHub from October 2018

5 views
 | 
1466 similar
 | 
0 following
Help with my StubHub issue
First: share to improve GetHuman-atersh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-atersh's next move: talk to a StubHub rep without waiting on hold.
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-atersh may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-atersh's own words
I received my email about my tickets. I opened "my tickets" and they are not mine. It is someone else's name and order *...plus it says I need to print them and I have mobile tickets.**order * is ********* and name is Anisa Serheev
GetHuman-atersh did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman-atersh fixed the problem
We are waiting for GetHuman-atersh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would StubHub email you?
This email address isn't valid
Follow this issue
See how GetHuman-atersh fixes it.
This email address isn't valid

StubHub

Customer service issue
Reported by GetHuman-atersh
Oct 12th, 2018 - 7d ago
I have an issue with StubHub too
Not resolved
Seen by 5 customers so far
Similar issue to 1466 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-atersh started working on this issue
Oct 12th 3:57pm