I recently purchased a ticket for a show from StubHub. It would be a show that I'd have...

GetHuman-madigray's customer service issue with StubHub from July 2018

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The issue in GetHuman-madigray's own words
I recently purchased a ticket for a show from StubHub. It would be a show that I'd have to travel a decent amount for, and the show itself is sold out, so it was already a bit of a risk to purchase a resale ticket in the first place, but it is a show I would really like to see. I received my ticket in an email a couple weeks ago, and upon looking at it, I noticed that a little blurb on the ticket said "Resale invalidates this ticket." Considering the ticket is in fact a resale and has someone else's name on it, I wanted to confirm with StubHub whether they can validate that the ticket can be used in the show, or whether they can reach out to the seller and discuss this issue with them. I would like to be refunded if the ticket cannot be used.

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StubHub

Customer service issue
Reported by GetHuman-madigray
Jul 15th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 586 others
0 customers following this

Timeline

GetHuman-madigray started working on this issue
Jul 15th, 2018 9:44pm