I bought a iPhone * a month ago and Walmart ended up giving me the wrong phone (it wasn...

GetHuman-bhuff's customer service issue with Straight Talk from July 2018

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The issue in GetHuman-bhuff's own words
I bought a iPhone * a month ago and Walmart ended up giving me the wrong phone (it wasn't straight talk, it was a boost mobile phone) so when I activated my phone and added the minutes my sim card wouldn't work for my device. So I never got to use my service through you guys at all with the ***-***-**** number. I'm sure you guys can see that it wasn't used, and now its running out. I paid ** dollars for !minutes I didn't get. I don't even want a refund on the minutes as I have now acquired the right phone with a new sim card and minutes. Can you guys not give me another service pin number? Once you buy them in store they are non-refundable. Thank you
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Straight Talk

Customer service issue
Reported by GetHuman-bhuff
Jul 2nd, 2018 - 10 mons ago
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GetHuman-bhuff started working on this issue
Jul 2nd, 2018 7:53am