If Covid** was not here, I would not use this service at all. Every time there are is...

GetHuman5621950's Complaint issue with Stop & Shop from January 2021

Help with my Stop & Shop issue
First: share to improve GetHuman5621950's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5621950 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5621950's own words
If Covid** was not here, I would not use this service at all. Every time there are issues. This time, I put in a new credit card to pay for my order and you charged the card ending in ****. When I wanted the card ending in ****. I called you customer service line and got someone in India. Go figure. Big language gap. Anyway instead of addressing my issue, they proceeded to offer a promotion, which I thought was okay, until I had to sign up for some stupid program. So instead my card will be charge $*.** for a $*** dollar gift card I will never get. Don't email me. I just wanted you to know what a pain in the rear end your customer service is. Horrible!!!!!

GetHuman5621950 did not yet indicate what Stop & Shop should do to make this right.

How GetHuman5621950 fixed the problem

We are waiting for GetHuman5621950 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Stop & Shop's attention and get better help faster. Tap below to get started.
Having Stop & Shop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Stop & Shop

Complaint issue
Reported by GetHuman5621950
Jan 5th, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 151 others
0 customers following this

Timeline

GetHuman5621950 started working on this issue
Jan 5th 7:54pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians