I attempted to contact stockx on June **th, before the end of my shipping window, conce...
GetHuman-hbfl's customer service issue with StockX from July 2020
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I attempted to contact stockx on June **th, before the end of my shipping window, concerning an order stating that there would be shipping delays on my sale due to covid-** and I received no response. On *** at *:**pm I sent out my pair of Jordan ** low concord-bred via UPS. I was then contacted last night on *** at **:**PM by stockx saying that my sale was cancelled. I was not notified of the cancelled sale until AFTER my order was shipped out to stockx. At the time I arrived to UPS, and many hours after, I still had the option to send out my items as my order was not cancelled. **This will be my fourth attempt to contact stockx regarding this order and I am displeased at this point.
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Jul 8th 6:07pm
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