StockX Customer FAQ

To change or correct an order on StockX, you'll need to take action quickly after placing it, as orders are processed promptly. If your order has not been processed yet, you may be able to modify or cancel it directly through your account. However, once the order is confirmed and processing has started, changes are generally not possible. Please review your order carefully before finalizing it to ensure all details are correct.

To add an item you don’t have listed on StockX, you can navigate to the selling page on the website or app. Select the category of the item you want to list, then provide the necessary details such as size, condition, and price. Once the information is filled out, you can submit the listing, and your item will be added to the marketplace for potential buyers to view.

To add more than one item to your shopping cart on StockX, simply find the items you want to purchase, select the size and condition for each, and click the "Add to Cart" button for each item. After selecting all your desired items, you can view your shopping cart to finalize your purchase.

To place an order for more than one item on StockX, simply browse the items you want and select the size and condition for each product. After choosing the desired item, click on the "Buy Now" button to add it to your cart. Repeat this process for each item you want. Once all items are added to your cart, proceed to checkout where you can review your order and complete the purchase.

If your barcode is not scanning correctly, try entering the product details manually. You can usually find the item information, including the name and model number, on the product itself or in your purchase receipt. Make sure to double-check the accuracy of the details before submitting your listing. If you continue to experience issues, consider reviewing the listing guidelines or troubleshooting steps available on the platform.