How does the authentication process work for items on StockX?

Asked 6 months ago
The authentication process for items on StockX is rigorous and thorough. Once a seller lists an item for sale, it is sent to StockX's authentication center. Expert authenticators conduct a meticulous examination to verify the item's authenticity and condition. They inspect various features such as materials, craftsmanship, and manufacturing techniques, relying on their extensive knowledge and expertise. If the item passes this authentication process, it is then made available for purchase on the StockX marketplace. On the rare occasion an item fails authentication, it is immediately returned to the seller without being shipped to the buyer. StockX's authentication process ensures the utmost transparency, trust, and safety for buyers, offering a guarantee that they are purchasing genuine and high-quality products.
Answered Nov 2, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

StockX

Find a list of many popular StockX questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
StockX Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!