I've received a message from a friend via steam chat to access a site. After I put my c...

GetHuman3241166's Hacked Account issue with Steam Software from July 2019

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3241166's own words
I've received a message from a friend via steam chat to access a site. After I put my credentials on it, I've received a notification that my account had its e-mail adress changed and phone number removed. I've already contacted Steam Support via web with more details and images, but I thought I could get a faster if I tried calling or sending it through here.*I would like to have my account recovered as soon as possible and*or with few damage done to it as possible.*Thanks in advance.

GetHuman3241166 did not yet indicate what Steam Software should do to make this right.

How GetHuman3241166 fixed the problem
Just contacted Steam Support via their website and searched for my account recovery. After that I provided as much information as possible to prove that I was the original holder of the account, also provided info for contacting me back. Then just wait for them to reply and try to help solve your problem.
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What Do I Do If My Steam Game Isn't Launching?How Do I Delete My Steam Software Account?How Do I Recover My Steam Software Account?What Do I Do If My Steam Card Was Lost or Stolen?How Do I Get a Refund in Steam?
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Steam Software

Hacked Account issue
Reported by GetHuman3241166
Jul 13th, 2019 - 4 years ago
GetHuman3241166 shared how to fix
Seen by 8 customers so far
Similar issue to 13124 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman3241166 started working on this issue
Jul 13th, 2019 12:44pm
GetHuman3241166 indicated the issue is not fixed yet.
Jul 13th, 2019 4:56pm
GetHuman3241166 confirmed the issue is fixed. Hooray!
Jul 13th, 2019 5:21pm

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