I had fraudulent activity on my account which I did report to Starbucks but I had loade...
GetHuman635782's customer service issue with Starbucks from April 2018
Help with my Starbucks issue
First: share to improve GetHuman635782's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman635782's next move: talk to Starbucks when they open (we'll send a note).
Starbucks's call center is closed now. We will text or email GetHuman635782 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman635782 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman635782 may need:
Order number, Name on account, Email on account, Home and billing address, and Phone number on account
The issue in GetHuman635782's own words
I had fraudulent activity on my account which I did report to Starbucks but I had loaded my card that evening right before it happened I need to get that amount back that I paid for before she asked me to cancel my card and then I’m supposed to be receiving a refund for the charges as well. I received my new card but it has a zero balance
GetHuman635782 did not yet indicate what Starbucks should do to make this right.
I have an issue with Starbucks too
How GetHuman635782 fixed the problem
We are waiting for GetHuman635782 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.