I took a credit card payment on ********* the payment has already went through and squa...

GetHuman-ccconst's customer service issue with Square from May 2020

Help with my Square issue
First: share to improve GetHuman-ccconst's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-ccconst's own words
I took a credit card payment on ********* the payment has already went through and square says it has transferred the payment to my account but it is not in my account because squire marked it as a cash payment instead of a card payment my original receipt from where I did the payment says card and square even took out the amount they charge for manually entered card numbers and they just marked it wrong as far as payment type I've said on the phone for two days and cannot get anyone to answer my ears sore and I don't want to sit on the phone anymore but I need to know how to get that fixed.. so basically my question is how can I get the payment type switched from a cash payment to card payment because the money has not hit my account yet and it's been since the **th and on my dashboard it says they transferred it that day and I've already contacted my bank so it's not the problem is not there it's with squire thinking that it was a cash payment and having it marked that way to I need it marked as a card payment

GetHuman-ccconst did not yet indicate what Square should do to make this right.

How GetHuman-ccconst fixed the problem

We are waiting for GetHuman-ccconst to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Square

Customer service issue
Reported by GetHuman-ccconst
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 3535 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address

Timeline

GetHuman-ccconst started working on this issue
May 22nd, 2020 3:23pm
GetHuman-ccconst indicated the issue is not fixed yet.
May 22nd, 2020 9:03pm
GetHuman-ccconst indicated the issue is not fixed yet.
May 22nd, 2020 9:16pm
GetHuman-ccconst indicated the issue is not fixed yet.
May 22nd, 2020 11:47pm