I forgot my pattern so I factory reset my phone then I tried logging in but it won't le...

GetHuman5676137's Device Support issue with Sprint from January 2021

Help with my Sprint issue
First: share to improve GetHuman5676137's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5676137 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman5676137's own words
I forgot my pattern so I factory reset my phone then I tried logging in but it won't let me because of * step verification sadly i changed phone numbers and didn't give a recovery code and now it's saying call sprint to unlock your phone

GetHuman5676137 did not yet indicate what Sprint should do to make this right.

How GetHuman5676137 fixed the problem

We are waiting for GetHuman5676137 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sprint

Device Support issue
Reported by GetHuman5676137
Jan 21st, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1705 others
0 customers following this

Timeline

GetHuman5676137 started working on this issue
Jan 21st 6:43am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers