I just got a text that my sprint bill will not be taken out of my checking account and...

GetHuman-mark_jen's Payment Arrangement issue with Sprint from December 2020

Help with my Sprint issue
Top Tip from another customer
If you are unable to make a payment or need a refund for a payment you will need to contact Ocwen immediately.
The issue in GetHuman-mark_jen's own words
I just got a text that my sprint bill will not be taken out of my checking account and I won’t receive any more discounts . I need to talk to a representative and update my bank information ASAP. Please contact me ***-***-**** or email *****@***.com. Thanks *Mark Thomas

GetHuman-mark_jen did not yet indicate what Sprint should do to make this right.

How GetHuman-mark_jen fixed the problem
Fixed issue while using the Sprint app
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Sprint

Payment Arrangement issue
Reported by GetHuman-mark_jen
Dec 5th, 2020 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 1675 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman-mark_jen started working on this issue
Dec 5th, 2020 4:17pm
GetHuman-mark_jen confirmed the issue is fixed. Hooray!
Dec 7th, 2020 8:57pm