I just got a text that my sprint bill will not be taken out of my checking account and...

GetHuman-mark_jen's Payment Arrangement issue with Sprint from December 2020

Help with my Sprint issue
Top Tip from another customer
If you are unable to make a payment or need a refund for a payment you will need to contact Ocwen immediately.
The issue in GetHuman-mark_jen's own words
I just got a text that my sprint bill will not be taken out of my checking account and I won’t receive any more discounts . I need to talk to a representative and update my bank information ASAP. Please contact me ***-***-**** or email *****@***.com. Thanks *Mark Thomas

GetHuman-mark_jen did not yet indicate what Sprint should do to make this right.

How GetHuman-mark_jen fixed the problem
Fixed issue while using the Sprint app
Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sprint

Payment Arrangement issue
Reported by GetHuman-mark_jen
Dec 5th, 2020 - a year ago
Fixed
Seen by 16 customers so far
Similar issue to 1675 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman-mark_jen started working on this issue
Dec 5th, 2020 4:17pm
GetHuman-mark_jen confirmed the issue is fixed. Hooray!
Dec 7th, 2020 8:57pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers