I'm waiting for a Sprint phone to be unlocked- it's no longer under contract. I was adv...

GetHuman1619516's customer service issue with Sprint from November 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1619516's own words
I'm waiting for a Sprint phone to be unlocked- it's no longer under contract. I was advised yesterday that it would take ** hours to have it unlocked and it's been more than ** hours. Here is the Case * *********. Please let me know when this will be taken care of. I need this phone for work, so it's important to have it unlocked asap.
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Sprint

Customer service issue
Reported by GetHuman1619516
Nov 25th, 2018 - a yr ago
I have an issue with Sprint too
Fixed
Seen by 9 customers so far
Similar issue to 3955 others
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Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number
Timeline
GetHuman1619516 started working on this issue
Nov 25th, 2018 12:34am
GetHuman1619516 indicated the issue is not fixed yet.
Nov 26th, 2018 1:21am