I have been trying to fix my phone for * weeks and have not had any success getting it...

GetHuman1335184's customer service issue with Sprint from October 2018

2 views
 | 
3269 similar
 | 
0 following
Help with my Sprint issue
First: share to improve GetHuman1335184's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335184's next move: talk to Sprint when they open (we'll send a note).
Sprint's call center is closed now. We will text or email GetHuman1335184 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1335184 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1335184 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1335184's own words
I have been trying to fix my phone for * weeks and have not had any success getting it done. I have wasted countless hours on the phone with you guys. We have * lines and there are only supposed to be * as the rep from February never took it off the account. We are going to leave Sprint and go to Verizon because this is absurd.
GetHuman1335184 did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman1335184 fixed the problem
We are waiting for GetHuman1335184 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sprint email you?
This email address isn't valid
Follow this issue
See how GetHuman1335184 fixes it.
This email address isn't valid

Sprint

Customer service issue
Reported by GetHuman1335184
Oct 12th, 2018 - 5d ago
I have an issue with Sprint too
Not resolved
Seen by 2 customers so far
Similar issue to 3269 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1335184 started working on this issue
Oct 12th 9:33pm