This is Cindy Daly-Young. I had an issue with ***-*-***-****. This phone was supposed...

GetHuman-cdalyyou's customer service issue with Sprint from August 2018

Help with my Sprint issue
The issue in GetHuman-cdalyyou's own words
This is Cindy Daly-Young. I had an issue with ***-*-***-****. This phone was supposed to be buy * get one free. We have been charged lease for it for the last ** months. I spoke to several people on Saturday to try and get this issue resolved and a refund for the lease for the ** months I have been paying. It was supposed to be accelarated to whomever and we were supposed to hear back in *-* days. I haven't heard anything. I would appreciate a call, email or text regarding the situation. If we are not refunded the money we are owed, we will be looking elsewhere for service after ** years with Sprint. Thank you.
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Sprint

Customer service issue
Reported by GetHuman-cdalyyou
Aug 24th, 2018 - 4 mons ago
I have an issue with Sprint too
Fixed
Seen by 5 customers so far
Similar issue to 2292 others
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Timeline
GetHuman-cdalyyou started working on this issue
Aug 24th 12:55pm
GetHuman-cdalyyou indicated the issue is not fixed yet.
Aug 25th 2:07pm
GetHuman-cdalyyou indicated the issue is not fixed yet.
Aug 25th 2:08pm