My ********** number was not under a framily plan despite me being told it was when I c...

GetHuman835540's customer service issue with Sprint from June 2018

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The issue in GetHuman835540's own words
My ********** number was not under a framily plan despite me being told it was when I called about my bill being so high a long while ago. I've been trying to get that line on a framily plan and get my money back from Sprint's mess up over the framily plan. A manager was supposed to call around * AM and instead called around *:** PM. I was busy and specified when to be called around. Nothing has been changed on my account because I just checked. And the manager didn't pick up when I called back. I want my money back and my plan fixed. I have been playing phone tag the past * days over this.
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Sprint

Customer service issue
Reported by GetHuman835540
Jun 30th, 2018 - a yr ago
I have an issue with Sprint too
Not resolved
Seen by 1 customer so far
Similar issue to 1073 others
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Timeline
GetHuman835540 started working on this issue
Jun 30th, 2018 1:25am