My ********** number was not under a framily plan despite me being told it was when I c...

GetHuman835540's customer service issue with Sprint from June 2018

1 view
1073 similar
0 following
Help with my Sprint issue
First: share to improve GetHuman835540's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman835540 to get a Sprint rep on the line!
Always use the GetHuman Phone tocall Sprint. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman835540's own words
My ********** number was not under a framily plan despite me being told it was when I called about my bill being so high a long while ago. I've been trying to get that line on a framily plan and get my money back from Sprint's mess up over the framily plan. A manager was supposed to call around * AM and instead called around *:** PM. I was busy and specified when to be called around. Nothing has been changed on my account because I just checked. And the manager didn't pick up when I called back. I want my money back and my plan fixed. I have been playing phone tag the past * days over this.
GetHuman835540 did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman835540 fixed the problem
We are waiting for GetHuman835540 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman835540 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman835540
Jun 30th, 2018 - a yr ago
I have an issue with Sprint too
Not resolved
Seen by 1 customer so far
Similar issue to 1073 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number
GetHuman835540 started working on this issue
Jun 30th, 2018 1:25am