need to know when I'm eligible for an upgrade

GetHuman787087's customer service issue with Sprint from June 2018

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The issue in GetHuman787087's own words
The problem: need to know when I'm eligible for an upgrade
GetHuman787087 did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
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Customer service issue
Reported by GetHuman787087
Jun 15th, 2018 - 5 mons ago
I have an issue with Sprint too
Not resolved
Seen by 3 customers so far
Similar issue to 839 others
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GetHuman787087 started working on this issue
Jun 15th 1:19pm