my phine has been stuck on ending call for about ** minutes. It wont turn off and I can...

GetHuman760063's customer service issue with Sprint from June 2018

Help with my Sprint issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
my phine has been stuck on ending call for about ** minutes. It wont turn off and I cant reset it. I have the iPhone X
I trust that Sprint will make this right and come up with a resolution that is fair.
Help with my Sprint issue
How GetHuman760063 fixed the problem:
i could not do a re-set so I let battery battery die and when i charged and turned it back on, the issue was fixed.
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Sprint

Customer service issue
Reported by GetHuman760063
Jun 7th, 2018 - 2 mons ago
I have an issue with Sprint too
Fixed
GetHuman760063 shared how to fix
Seen by 4 customers so far
Similar issue to 320 others
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Timeline
GetHuman760063 started working on this issue
Jun 7th 4:25pm
GetHuman760063 indicated the issue is not fixed yet.
Jun 7th 5:33pm
GetHuman760063 confirmed the issue is fixed. Hooray!
Jun 8th 7:50pm