I went in planning on getting a rootable S**.

GetHuman675993's customer service issue with Sprint from May 2018

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The issue in GetHuman675993's own words
Get a rootable Samsung S**. ... I was told that the phone I was buying was able to be unlocked and rooted. I later found out that neither were true after buying. Also, my dad has a Verizon account and I am on it. I was told that if I left them and came to Sprint I wouldn't have to let him know till his bill. I found out today, the day after, that he has to find out before I even activate my phone. I want a refund, this was a horrible experience.
A full refund. They said it would cost me for the refund.
I said specifically what I wanted and I was mislead.
I have an issue with Sprint too
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Sprint

Sprint Samsung S**
Customer service issue
Reported by GetHuman675993
May 11th, 2018 - 10 mons ago
I have an issue with Sprint too
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Seen by 5 customers so far
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Timeline
GetHuman675993 started working on this issue
May 11th, 2018 5:20pm