Dear Spotify Representative,**I am writing to you as a saddened recent college graduate...

GetHuman3357675's customer service issue with Spotify from August 2019

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The issue in GetHuman3357675's own words
Dear Spotify Representative,**I am writing to you as a saddened recent college graduate who believes that I, along with my fellow recent grads, deserve better. As students, we all genuinely appreciated the $* premium discount and almost everyone I know signed up for an account as a result. Only * months after graduation, this discount is taken away despite the fact that this is still a transitional time for most grads. Not only do our loan repayments kick in, we are also in the middle of searching for jobs which often offer us very minimal pay because of our "inexperience." This is not your fault but that's the unfortunate reality of the society we live in. I work for AmeriCorps, which is a nonprofit, because I want to help heal this sick society and as a result, I make very little money. I am writing to you to ask that you reconsider the timing of removing this discount. Or perhaps consider another sort of discount for those of us born with the curse of altruism who sacrifice higher wages to give back to our communities. If no immediate action is taken, I at least hope you will hear me out and truly consider what I've said. I don't speak just for myself, I know there are many other people who would appreciate these changes if they were to happen.**Sincerely,*-A long time Spotify user

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Spotify

Customer service issue
Reported by GetHuman3357675
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 43126 others
0 customers following this

Timeline

GetHuman3357675 started working on this issue
Aug 2nd, 2019 6:12pm
GetHuman3357675 shared this issue with followers on Twitter
Aug 2nd, 2019 6:12pm
GetHuman3357675 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:31pm

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