Email associated with that account is not accessible, I cannot log in , I cannot reset the password. I need to change the email without logging into my Spotify account. If not I need to cancel may premium subscription. Thank you.

GetHuman-vlevinto's Account Access issue with Spotify from May 2019

Help with my Spotify issue
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Before contacting them, items GetHuman-vlevinto may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-vlevinto's own words
I cannot log in into my account, for some reason all the devices that I have Spotify automatically logged in for some time now and never had to reenter information to log in, all were logged off. When I input my usernames and password, tells me it is incorrect. I am pretty sure I have the correct log in info, when I try to reset the password, I am having a problem accessing that email. I no longer have the account it has been deleted. My username is Vitalyl I have a premium account, my old email that is associated with the Spotify account *****@***.com. I need to be able to log in otherwise I will have to cancel the subscription which I would hate to do. Please help me.
I cannot contact anyone, no phone, no email, I don’t have Twitter account. Do I really need to create Twitter just to contact you.. so frustrated..
Let me somehow get into my account or let me change the email so that I can reset it myself. I cannot open the email that is associated with the account.
** yrars
Yes, tried Facebook log in, tried all other emails that I could have possibly used in the past..
How GetHuman-vlevinto fixed the problem

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Account Access issue
Reported by GetHuman-vlevinto
May 16th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 35252 others
0 customers following this


GetHuman-vlevinto started working on this issue
May 16th, 2019 12:15am
GetHuman-vlevinto indicated the issue is not fixed yet.
May 16th, 2019 4:22pm
GetHuman-vlevinto indicated the issue is not fixed yet.
May 17th, 2019 12:54am
GetHuman-vlevinto indicated the issue is not fixed yet.
May 17th, 2019 1:03am

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