Someone is using my spotify login since I was FORCED to get a family plan. I have been...

GetHuman-awaru's customer service issue with Spotify from November 2018

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The issue in GetHuman-awaru's own words
Someone is using my spotify login since I was FORCED to get a family plan. I have been a loyal customer ** years and am now being forced to have a family membership. My whole playlist is getting added to, music is randomly pausing and skipping songs. I can honestly say this has been the worst idea your company could have came up with. I don't really care for **$ more per year, but this is simply not acceptable. I found the * peoples account linked to mine and deactivtaed them (however they got there to begin with). I am STILL getting login messages and notifications that people are connecting. I have changed my password * times and logged off at least ** times. At this point this whole ordeal has costed me ***$ in time to try and resolve the issue. Please help resolve.....*Sincerely Derek
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Customer service issue
Reported by GetHuman-awaru
Nov 25th, 2018 - 10 mons ago
I have an issue with Spotify too
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GetHuman-awaru started working on this issue
Nov 25th, 2018 1:14am