When I attempt to create a new playlist, it says that my playlists are full and I need...

GetHuman-rogervon's customer service issue with Spotify from August 2018

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The issue in GetHuman-rogervon's own words
When I attempt to create a new playlist, it says that my playlists are full and I need to delete some playlists. I have deleted A LOT of my playlists it still says the same thing. If it was such a problem, then why did Spotify alloy me to create and maintain my playlists from the beginning? * Also when I play an artist, it will play a * or * of their songs then Spotify switches over to another album that I had been listening to much earlier in the *week.* I want to have the ability (as I had before) to begin to put together a few more playlists, without being quickly rejected saying I have to many again.* When I set a playlist to 'shuffle' it just shuffles through the same songs over and over. In effect turning out to become its own top ** station. Essentially telling me that I can only listen to these songs...repeatedly. That IT has decided to choose for me. * If you are going to email me back telling me that this will all be fixed if I just 'upgrade' * No, these problems were not a part of what what I was told when I began with Spotify. No bate and switch.
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Spotify

Customer service issue
Reported by GetHuman-rogervon
Aug 12th, 2018 - a yr ago
I have an issue with Spotify too
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GetHuman-rogervon started working on this issue
Aug 12th, 2018 9:39pm