I was charged three times (March *th, April *th, and May *th) for Spotify Premium. The...

GetHuman-eddyhill's customer service issue with Spotify from May 2018

678 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-eddyhill's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-eddyhill's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eddyhill will want to follow the link below to head to their help center. We will check on GetHuman-eddyhill later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-eddyhill may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-eddyhill's own words
I was charged three times (March *th, April *th, and May *th) for Spotify Premium. The last time i was charged before this was December *th because i lost my credit card in January so i was not charged for January and February. I haven’t used spotify in a while because i started using a different music streaming app. So the last three times ive been charged in March, April, and May for $*.** each time, i havent been using spotify. When i got my card back, I guess my payment method info was automatically updated which i wasnt aware of. I was wondering if there was a way i could get a refund because my mom has just pointed out that i was charged the last three months without even using spotify.*Eduardo Hill******@***.com*Date of Birth: ***********zip code: *****
GetHuman-eddyhill did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-eddyhill fixed the problem
We are waiting for GetHuman-eddyhill to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-eddyhill fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-eddyhill
May 18th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 8 customers so far
Similar issue to 678 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-eddyhill started working on this issue
May 18th, 2018 4:14pm