I was charged three times (March *th, April *th, and May *th) for Spotify Premium. The...

GetHuman-eddyhill's customer service issue with Spotify from May 2018

11 views | 678 similar | 0 following
Help with my Spotify issue
First: share to improve GetHuman-eddyhill's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-eddyhill's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eddyhill will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-eddyhill can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-eddyhill may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-eddyhill's own words
I was charged three times (March *th, April *th, and May *th) for Spotify Premium. The last time i was charged before this was December *th because i lost my credit card in January so i was not charged for January and February. I haven’t used spotify in a while because i started using a different music streaming app. So the last three times ive been charged in March, April, and May for $*.** each time, i havent been using spotify. When i got my card back, I guess my payment method info was automatically updated which i wasnt aware of. I was wondering if there was a way i could get a refund because my mom has just pointed out that i was charged the last three months without even using spotify.*Eduardo Hill******@***.com*Date of Birth: ***********zip code: *****

GetHuman-eddyhill did not yet indicate what Spotify should do to make this right.

How GetHuman-eddyhill fixed the problem

We are waiting for GetHuman-eddyhill to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eddyhill fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-eddyhill
May 18th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 678 others
0 customers following this

Timeline

GetHuman-eddyhill started working on this issue
May 18th, 2018 4:14pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians