My name is Melissa (Lisa) Lough. My bank (Home Building Savings & Loan in Petersburg, I...

GetHuman670912's customer service issue with Spotify from May 2018

10 views | 115 similar | 0 following
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Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman670912 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman670912 can let us know if they help or not.
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The issue in GetHuman670912's own words
My name is Melissa (Lisa) Lough. My bank (Home Building Savings & Loan in Petersburg, IN) notifies me that Spotify charged my debit card $*.** on ********* & on *********. I did not authorize these charges. Please stop charging me for Spotify & please refund the $**.** back to my account. My bank has agreed to work with me on the overdraft charges it has caused once the refund of $**.** is refunded. Because of the * Spotify charges my account (which I hadn’t used in a long time) ....I received a letter from my bank stating I was charged overdraft fees & a daily overdraft fee in the total amount of $***.**! Please help me resolve this matter. My phone number is ***-***-**** & my email address is firebird**** @yahoo.com. Thank you, Melissa (Lisa) Lough

GetHuman670912 did not yet indicate what Spotify should do to make this right.

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Spotify

Customer service issue
Reported by GetHuman670912
May 9th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 115 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman670912 started working on this issue
May 9th, 2018 10:33pm
GetHuman670912 indicated the issue is not fixed yet.
May 10th, 2018 2:54am
GetHuman670912 indicated the issue is not fixed yet.
May 10th, 2018 4:43am
GetHuman670912 indicated the issue is not fixed yet.
May 10th, 2018 4:51am
GetHuman670912 indicated the issue is not fixed yet.
May 11th, 2018 5:33am
GetHuman670912 indicated the issue is not fixed yet.
May 11th, 2018 5:37am
GetHuman670912 indicated the issue is not fixed yet.
May 13th, 2018 10:10pm

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