On June **th I booked a round trip flight, from Chicago to San Diego, through Spirit Ai...

GetHuman-cgaylord's customer service issue with Spirit from June 2018

Help with my Spirit issue
The issue in GetHuman-cgaylord's own words
On June **th I booked a round trip flight, from Chicago to San Diego, through Spirit Airlines.*I received an email the following day stating there was an issue with the transaction, and there were no changes made to my card.*However, $***.** was withdrawn.*I called to sort this issue out, and I was told I'd recieve a FULL refund within ** hours. An email with the refund amounts was sent to me. The issue is this: $***.** * $***.** * $***.**.*$**.** is missing.*If $***.** was withdrawn from my account. I expect to see $***.** returned. *That is what a FULL refund is.*When will my ALL of my money be returned?
GetHuman-cgaylord did not yet indicate what Spirit should do to make this right.
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How GetHuman-cgaylord fixed the problem
The issue was not fixed.
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Spirit

Customer service issue
Reported by GetHuman-cgaylord
Jun 19th, 2018 - 8 mons ago
I have an issue with Spirit too
Fixed
Seen by 5 customers so far
Similar issue to 825 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking
Timeline
GetHuman-cgaylord started working on this issue
Jun 19th, 2018 9:32pm
GetHuman-cgaylord confirmed the issue is fixed. Hooray!
Jun 19th, 2018 9:34pm