(*) When I try to login to the app, it says, "Due to a sudden change in our configurati...

GetHuman-mbiacp's customer service issue with Southwest Airlines from December 2018

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The issue in GetHuman-mbiacp's own words
(*) When I try to login to the app, it says, "Due to a sudden change in our configurations, we will need to ask you to restart the app." Restarting the app doesn't help. *(*) I've been on hold with their customer service line for ** minutes now, even though they said "...wait time is less than * minutes for your call." *(*) When I try to login online, I get the following error message no matter what browser I use: Access Denied**You don't have permission to access "http:**www.southwest.com*" on this server.*Reference ***.********.**********.****c*a***Signed: Heading over to United to book my flight now,*T. Turner
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Southwest Airlines

Customer service issue
Reported by GetHuman-mbiacp
Dec 3rd, 2018 - 6 mons ago
I have an issue with Southwest Airlines too
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Seen by 3 customers so far
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Timeline
GetHuman-mbiacp started working on this issue
Dec 3rd, 2018 12:40am