I've called twice and was reassured both times my direct deposit was sent to my card...

GetHuman2217754's customer service issue with Social Security from February 2019

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Help with my Social Security issue
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The issue in GetHuman2217754's own words
I've called twice and was reassured both times my direct deposit was sent to my card...however my bank still doesn't have it so I called you back and got a tracing number...I've not had problems since I've started receiving pymts on this card this is the first time*My tracking * u gave me is ************************My name Carol Bullard ( or still Carol Bullard Fisher ) *SSN ***-**-*****BD ***********I've used this card over a year...I'm sending u my acct and routing number as well*Acct **********Routing **************U may contact me at the email address *****@***.com*Plz plz help as this is both frustrating to deal with ur office and the card I set up for direct deposit since noon today...*Sincerely*Carol Bullard****-***-****
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Social Security

Customer service issue
Reported by GetHuman2217754
Feb 15th, 2019 - 8 mons ago
I have an issue with Social Security too
Not resolved
Seen by 3 customers so far
Similar issue to 11196 others
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GetHuman2217754 started working on this issue
Feb 15th 10:10pm