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Before contacting them, items GetHuman2215171 may need:
Social Security Number, Billing address, and Your birthday
The issue in GetHuman2215171's own words
I came in the office to update my address so I can get another direct express card issued to me I gave the wrong address and I need to update my address to get my money off of my grandson's account I haven't received his benefits due to this ussue.i called direct ecpress and they have an alert on my account I didn't never put on their.i was given a number to call to have this taken off and I lost the info
GetHuman2215171 did not yet indicate what Social Security should do to make this right.
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