I cannot log into my Snapchat because the verification code is being sent to an old phone *.

GetHuman-alecamyt's customer service issue with Snapchat from May 2021

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alecamyt will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alecamyt can let us know if they help or not.
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Before contacting them, items GetHuman-alecamyt may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-alecamyt's own words
The problem: I cannot log into my Snapchat because the verification code is being sent to an old phone *.

GetHuman-alecamyt did not yet indicate what Snapchat should do to make this right.

How GetHuman-alecamyt fixed the problem

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Snapchat

Customer service issue
Reported by GetHuman-alecamyt
May 2nd, 2021 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 20149 others
0 customers following this

Timeline

GetHuman-alecamyt started working on this issue
May 2nd 12:18am

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