I eventually had realised someone had been signing into my account “Idatropojane” witho...

GetHuman5877172's Recover Account issue with Snapchat from March 2021

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The issue in GetHuman5877172's own words
I eventually had realised someone had been signing into my account “Idatropojane” without my permission, when I changed the password I changed it fast and I switch between two accounts. When I tried to enter my account again my password would not work. **My resetting number had automatically switched to my other snap without me being aware and have no way of resetting it by myself. I have so many valuable photos of family and friends and would be willing to do anything to get my account back. I can even provide ID if necessary and all numbers*emails*passwords relating to my account. even the password I believe I had set it to but perhaps with a typo.

GetHuman5877172 did not yet indicate what Snapchat should do to make this right.

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Recover Account issue
Reported by GetHuman5877172
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 20802 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman5877172 started working on this issue
Mar 23rd 9:06am
GetHuman5877172 indicated the issue is not fixed yet.
Mar 23rd 1:20pm