I changed my number and got locked out of the *-factor authentication*verification what...

GetHuman-katiegba's customer service issue with Snapchat from March 2021

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The issue in GetHuman-katiegba's own words
I changed my number and got locked out of the *-factor authentication*verification whatever thing on snapchat for my snapchat name @katiebx*. I know the password and username and even email linked. I tried to click “send email” to verify, yet it still says the same message: “we sent a link to the NUMBER **********. I still know the number, yet I do not have it. Nobody has the number. So* What would one do? I need this snapchat because my granddad recently passed away and I have a lot of photos on there I need to contrive. Thanks, **Katie

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Customer service issue
Reported by GetHuman-katiegba
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 20784 others
0 customers following this

Timeline

GetHuman-katiegba started working on this issue
Mar 22nd 3:26pm
GetHuman-katiegba indicated the issue is not fixed yet.
Mar 22nd 7:48pm

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