Hello my names linda. I had a Snapchat account and decided to deactivate it about * wee...

GetHuman5716944's customer service issue with Snapchat from February 2021

15 views | 19990 similar | 0 following
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5716944 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5716944 can let us know if they help or not.
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Before contacting them, items GetHuman5716944 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman5716944's own words
Hello my names linda. I had a Snapchat account and decided to deactivate it about * weeks ago. Now I’ve changed my mind. I tried logging back in and it’s not letting me because apparently I have the wrong password so what I did was put in my email to change my password and when I did that it said email invalid, so instead I tried my phone number and it said the same thing. I’m very upset because I’m ***% sure that my number and email is correct. Pls help I really want my account back.

GetHuman5716944 did not yet indicate what Snapchat should do to make this right.

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Snapchat

Customer service issue
Reported by GetHuman5716944
Feb 3rd, 2021 - 6 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 19990 others
0 customers following this

Timeline

GetHuman5716944 started working on this issue
Feb 3rd 12:16am

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