I have * emails they say somebody changed my email, password, phone number and added...
GetHuman5457395's Hacked Account issue with Snapchat from November 2020
Help with my Snapchat issue
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Before contacting them, items GetHuman5457395 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5457395's own words
I have * emails they say somebody changed my email, password, phone number and added * step authentication to my account (misstaylorrene) therefore I can not change anything however my Snapchat account has ALLLL of the photos and videos from my sons birth to age *. I can verify about when the account was made. The newest story that was uploaded. The pictures and videos. I just want the pictures and videos back PLEASE help.
GetHuman5457395 did not yet indicate what Snapchat should do to make this right.
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