Right now someone is logged into my account and trying to scam my friend list with cash...

GetHuman-juandisi's Hacked Account issue with Snapchat from November 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-juandisi's own words
Right now someone is logged into my account and trying to scam my friend list with cash app dreams nonsense. They also changed the mobile phone number associated with my account. I know because I asked m send to my mobile number and the number ended with **.. my number ends with **. * I cant log in due to the fact They changed my info. Can u see where they been sending messages from? They are sending spam messages from my account. Can I press charges on them? I’ve had this account since Snapchat started in ****. Please I can’t make Another . It’s not the same.. i haveSo many irreplaceable people.. if I have to make another account, I won’t. I’ll be done with Snap chat

GetHuman-juandisi did not yet indicate what Snapchat should do to make this right.

How GetHuman-juandisi fixed the problem

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-juandisi
Nov 6th, 2020 - 9 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 20253 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-juandisi started working on this issue
Nov 6th, 2020 8:10am
GetHuman-juandisi indicated the issue is not fixed yet.
Nov 10th, 2020 8:09pm