so my account was hacked and before i could even try to recover it the hacker changed n...
GetHuman-chinoor's Hacked Account issue with Snapchat from June 2020
Help with my Snapchat issue
First: share to improve GetHuman-chinoor's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chinoor may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-chinoor's own words
so my account was hacked and before i could even try to recover it the hacker changed not only my password, but also my email and phome number so i have no way of able to get it back. And i also believe that Snapchat may also not have any luck so if you could delete the account I woukd be very much pleased because they are posting inappropriate content on my story and pretending to be me and i dont want people to see me like that. I have friendz and family on that account and i have no way of contacting them and telling them its not me that i have been hacked. So if Snapchat is able to recover my account i would be glad and if you cannot but are able to delete it I would be very much pleased
GetHuman-chinoor did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-chinoor fixed the problem
We are waiting for GetHuman-chinoor to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.