someone hacked my snapchat and changed the email and phone number and password attached...

GetHuman-elliejae's Hacked Account issue with Snapchat from April 2020

Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-elliejae's own words
someone hacked my snapchat and changed the email and phone number and password attached to it. i know the previous email password and phone number it was linked to. the man who did it is trying to exploit me and say i need to send him naked photos for it back

GetHuman-elliejae did not yet indicate what Snapchat should do to make this right.

How GetHuman-elliejae fixed the problem

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We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-elliejae
Apr 30th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 26765 others
0 customers following this

Timeline

GetHuman-elliejae started working on this issue
Apr 30th 11:58pm
GetHuman-elliejae indicated the issue is not fixed yet.
May 1st 4:37am

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