Somebody has hacked in to my snapchat account, changed the password and email and phone...

GetHuman-qxlmaste's Hacked Account issue with Snapchat from December 2019

Help with my Snapchat issue
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Before contacting them, items GetHuman-qxlmaste may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-qxlmaste's own words
Somebody has hacked in to my snapchat account, changed the password and email and phone number. I have tried to reset password and it won’t work. I have received an email though saying that someone has requested the deletion of my account so can you please get back to me ASAP

GetHuman-qxlmaste did not yet indicate what Snapchat should do to make this right.

How GetHuman-qxlmaste fixed the problem

We are waiting for GetHuman-qxlmaste to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-qxlmaste
Dec 11th, 2019 - 10 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 19841 others
0 customers following this

Timeline

GetHuman-qxlmaste started working on this issue
Dec 11th, 2019 12:14pm
GetHuman-qxlmaste indicated the issue is not fixed yet.
Dec 12th, 2019 5:36pm

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