I tried logging in and got a message that said my account was compromised and that I wa...

GetHuman3837670's Hacked Account issue with Snapchat from October 2019

Help with my Snapchat issue
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Before contacting them, items GetHuman3837670 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3837670's own words
I tried logging in and got a message that said my account was compromised and that I was locked out for my safety. So I tried resetting my password. I got a text message verification code but a few seconds later Team Snapchat texted me saying that I had to reply with my verification code to secure my account. Now looking back I am suspicious that the number that texted me was not actually team snapchat and I realize that may be the hacker. Please help me get my account back !!!

GetHuman3837670 did not yet indicate what Snapchat should do to make this right.

How GetHuman3837670 fixed the problem

We are waiting for GetHuman3837670 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman3837670
Oct 27th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 56045 others
0 customers following this

Timeline

GetHuman3837670 started working on this issue
Oct 27th, 2019 4:33pm

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