My Snapchat got hacked into and the previous password was changed. I tried to reset it...
GetHuman3731787's Hacked Account issue with Snapchat from October 2019
Help with my Snapchat issue
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Before contacting them, items GetHuman3731787 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3731787's own words
My Snapchat got hacked into and the previous password was changed. I tried to reset it through my email “*****@***.com” however I don’t not remeber the password for that I now use the email “*****@***.com” so I cannot see the password that has been reset. I know what the old password was and the memories consist of selfies and imagines of me so it definitly is my account
GetHuman3731787 did not yet indicate what Snapchat should do to make this right.
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How GetHuman3731787 fixed the problem
We are waiting for GetHuman3731787 to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
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