hey, i really need your help. i logged out of my Snapchat account on my phone and tried...

GetHuman3633162's Recover Account issue with Snapchat from September 2019

Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman3633162's own words
hey, i really need your help. i logged out of my Snapchat account on my phone and tried logging back in but I forgot the password. Snapchat’s online contact has been no help. My phone number on the account has not been verified and the email associated is my old school email. I tried to contact my old school but my email account has unfortunately been shut down. Is there any other way I can verify my identity with you guys to gain access to my account again? My account is filled with many important memories including concert videos, photos of important people in my life etc and I would really be upset if I lost them all for good. I understand that it might be a bit tricky because I don’t have access to either an email or phone number with the account which is my mistake and I should have verified a new email*phone number with the account but it’s too late now. I can provide my birthday, previous passwords I can remember, my My Eyes Only password and anything else. I would appreciate sooo much if you helped me as I have so many important photos and videos in there.**

GetHuman3633162 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Recover Account issue
Reported by GetHuman3633162
Sep 22nd, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 50586 others
0 customers following this

Timeline

GetHuman3633162 started working on this issue
Sep 22nd, 2019 11:28pm