Hello,**I am unable to log into my snapchat and have tried resetting my password with m...

GetHuman-sowsanma's Recover Account issue with Snapchat from September 2019

Help with my Snapchat issue
First: share to improve GetHuman-sowsanma's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sowsanma may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-sowsanma's own words
Hello,**I am unable to log into my snapchat and have tried resetting my password with my mobile number of *********** but it's stating "the number isn't verified" and I should use a email address but I have not actually verfied an email address as previously I have been using my mobile number to reset my password.**What has happened is I tried to make another snapchat account today using the same number and I think snapchat has then removed my mobile from the initial account (sowsanox) to the new account which I do not want.**Can you please assist me in getting my account (sowsanox) back! It has all my memories (photo) on there.**I can verify the last person I was talking to and my last photo I think was of my little sister and it was actually a video of her hair and how big it was :)**I am so upset I can't believe this happend. I have tried all my emails but I don't think I linked an email with the account.

GetHuman-sowsanma did not yet indicate what Snapchat should do to make this right.

How GetHuman-sowsanma fixed the problem

We are waiting for GetHuman-sowsanma to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Recover Account issue
Reported by GetHuman-sowsanma
Sep 3rd, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 48237 others
0 customers following this

Timeline

GetHuman-sowsanma started working on this issue
Sep 3rd, 2019 8:42am
GetHuman-sowsanma indicated the issue is not fixed yet.
Sep 3rd, 2019 12:54pm
GetHuman-sowsanma indicated the issue is not fixed yet.
Sep 3rd, 2019 1:50pm
GetHuman-sowsanma indicated the issue is not fixed yet.
Sep 3rd, 2019 1:50pm
GetHuman-sowsanma indicated the issue is not fixed yet.
Sep 4th, 2019 9:00am
GetHuman-sowsanma indicated the issue is not fixed yet.
Sep 4th, 2019 9:00am
GetHuman-sowsanma indicated the issue is not fixed yet.
Sep 6th, 2019 2:46am
GetHuman-sowsanma indicated the issue is not fixed yet.
Nov 27th, 2019 12:02pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies